Care Coordination
Care Coordination
The Mercy Care Center offers patients access to care coordination services to connect with specialty providers, manage appointments/care plan, and develop a roadmap for care.
Care coordination focuses on transitions of care, patient engagement, and advocacy, including:
- Developing evidence-based, individualized patient-centric goals to achieve quality healthcare outcomes
- Offering patients self-management goals to reach optimal levels of wellness
- Ensuring safe and effective transitions of care across settings to prevent poor health outcomes
- Directing patients to mental health services when needed
- Directing patients for substance use disorders when needed
- Creating better resource utilization by getting the right patient to the right specialist
- Accommodating ambulance drop off as needed for non-emergency care