Care Coordination


Care Coordination

Care Coordination

The Mercy Care Center offers patients access to care coordination services to connect with specialty providers, manage appointments/care plan, and develop a roadmap for care. 

Care coordination focuses on transitions of care, patient engagement, and advocacy, including: 

  • Developing evidence-based, individualized patient-centric goals to achieve quality healthcare outcomes 
  • Offering patients self-management goals to reach optimal levels of wellness 
  • Ensuring safe and effective transitions of care across settings to prevent poor health outcomes
  •  Directing patients to mental health services when needed 
  • Directing patients for substance use disorders when needed 
  • Creating better resource utilization by getting the right patient to the right specialist 
  • Accommodating ambulance drop off as needed for non-emergency care